Availability and quality of service
Hostventura’s help desk services can be customised according to the user requirements with a response time of under an hour. Our technical team is led by PCLM and VDI certified professionals that ensure our services are consistent with all international and European standards. We take your security seriously.
- Custom SLAs with help desk response time of under an hour
- IT processes based on ITIL
- IT security compliant - ISO/IEC 27001:2013 certificate
- Hardware maintenance with expedient reporting and repairs