Our service driven approach to PC lifecycle management, enables your business to run smoothly. We touch a PC only once, resulting in lower support costs. Our processes are designed to cover service lifecycle, real-time monitoring and control to ensure the transparency of our performance and provide regular reporting on your devices. We use VMware Mirage or any stack that is required to support desktop management in a cost effective manner. VMware Workspace is used for application deployment. We take care of your complete setup of operations, application deployment, backup and recovery, storage, database management, security, identity and access management.
We use tested methodologies to reduce the risk associated with shortcuts and errors. Our consistent approach is applied to all projects. We deploy best practices based on recognised management methods, which ensures greater reliability and efficiency of our services.
Simplify desktop management
|User management||Device management||Application lifecycle management|
|Incident management||Device provision - build, add domain, report, provide to customer, install, move, add, change and delete||Proven methodologies and procedures for installing software - fresh install upgrade or migration from another environment|
|Data access management||Delivery of data||Trained, motivated and certified application support staff|
|Application access management||Data-layering||Client services for immediate assistance and escalation procedures|
|Password management||Application catalogue||Hosting and support for your applications in your own or in a secure Hostventura data centre|
|Service request management||Delivery of applications||A dedicated service manager to manage your services, resolve issues and identify improvement opportunities|
|Customer relationship management||Encryption||Proactive performance monitoring and maintenance|
|Reporting||Centrally managed antivirus protection||Supporting business critical applications 24/7/365|
|Centrally managed user data||Data destruction on devices to DOD standards||Applying patches, fixes and updates of OS and applications at a fixed cost|